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Field notes from cart retrieval.

Cart-theft trends, retrieval ops, municipal cart ordinances, and customer success stories. Posted weekly.

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Cart Retrieval Plans · September 20, 2026

What a Cart Retrieval Plan Actually Has to Say

Your city wants a plan on file. Almost nobody tells you what goes in it. Here are the five things these documents are actually asking for; and none of them is a purchase order

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Lost Carts = Lost Sales · August 9, 2026

Your Cart Problem Starts Where Your Wi-Fi (or LoRa) Ends

LoRa and perimeter-based systems can tell you a cart left. They can't tell you where it went. And where it went is the entire problem.

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Compliance · July 27, 2026

Florida's Two Biggest Cities Let You Retrieve Carts Instead of Locking Them.

Read Miami's and Tampa's cart ordinances closely and you'll find the same thing: a retrieval plan satisfies the law. Neither one makes you bolt a locking wheel to anything.

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Compliance · July 19, 2026

Phoenix Priced Retrieval Cheaper Than Locking. On Purpose.

Phoenix's shopping-cart ordinance went live on January 15, 2026, and six months in it's the toughest one actually being enforced in the country. Everybody in this business quotes it. Almost nobody reads the part that matters.

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Compliance · February 17, 2026

Anatomy of a 92 Percent Retrieval Run

We rode along on a customer's monthly cart collection. 36 stolen carts targeted, 33 recovered. Here's how the run actually works.

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Retrieval ops · October 21, 2025

Is Putting a Pin on the Map Enough

We started this six years ago with cheap Bluetooth tags. They put pins on maps. Nobody went and got the carts. Here's what actually closes the loop.

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Cart theft · July 8, 2025

California Cart Ordinances: What the Law Actually Says

We analyzed 58 California cart ordinances — 30,000+ words of municipal code. Only 3 require containment. Retrieval is what the law actually wants.

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Compliance · March 30, 2025

Lost Carts to Lost Sales: The Math Nobody Runs

The replacement cost is the small number. The real bill is the revenue that walks out the door with every missing cart.

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Customer story · January 23, 2025

Why Cellular is the Only Radio That Gets Carts Back

43% of off-property carts end up beyond half a mile from the store — past the practical range of Wi-Fi, LoRa, and every other "long range" shortcut.

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